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U.S. Citizen Services

Unified Webpage for all U.S. Citizen Services Throughout Italy

The U.S. Diplomatic Mission to Italy has developed a single website to provide information to U.S. Citizen living and traveling in Italy.

Please follow this link to access the U.S. Citizen Service Italy-wide webpages

U.S. Citizen Services Section in Naples

The U.S. Citizen Services Section in Naples includes a Passport and Citizenship Unit and a Federal Benefits Unit.

It is responsible for providing services to all Americans within its consular district, whether they are living here permanently or just visiting as tourists. These services include emergency assistance, notarials, reports of birth/death abroad, shipping and seamen services, selective service registration, absentee voting, passport issuance, federal pension services, and more.

The office is open to the public for walk-in service for emergency services Monday through Friday (excluding American and Italian national holidays) from 8:00 a.m. to 12:00 noon.

Non-emergency services (renewal of U.S. passports, Consular Reports of Birth Abroad, and notarials) provided by the American Citizen Services Unit at U.S. Consulate General Naples are available through an online appointment system only.  Please access the eVisaForms State Department website to schedule an appointment.

In the case of a serious emergency affecting a U.S. citizen, a duty officer is also available outside of normal office hours.

U.S. Citizen Services
Monday through Friday 8:00 AM-12:00 PM
fax: (+39) 081.583.8275 / 081.761.1804

For non-emergency services for U.S. citizens (e.g. voting information, questions about notarials, vital statistics information, etc.), please call: (+39) 081.583.8220 between 2:00-4:00 PM, Monday through Friday (excluding American and Italian national holidays). For appointments for routine passport renewals, Consular Reports of Birth Abroad, and notarials, please access a specific webpage on the State Department website.

For emergency passport services, please call the Citizenship and Passport Unit at: (+39) 081.583.8223/8224.

For emergency services involving the death, hospitalization, illness, or arrest of a U.S. citizen, please call (+39) 081.583.8221.

The Federal Benefits Unit (FBU) is located in the U.S. Consulate General in Naples.

To reach the Federal Benefits Unit, call: (+39) 081.583.8111 "Option 4"

Mailing Address:
U.S. Consulate General/FBU
piazza della Repubblica
80122 Napoli (Italy)

(+39) 081.761.1804

Contact Us: FBU Naples

Hours of Operation:
8:30 a.m. to 11:00 a.m.

The Duty Officer cellphone (for after-hours emergencies only) is: (+39) 335.542.0761

After Hours Emergency Services

  • If you are an American citizen with an after hours emergency and are within the Naples consular district, please call the switchboard at (+39) 081.583.8111. The Naples consular district includes the regions of Campania, Molise, Basilicata, Puglia, Calabria, and Sicilia.
    SEE ALSO: "In Case Of Emergency" on the Mission to Italy website.

Emergency Passports